Terms and Conditions

Last updated: 9 September 2026

By accessing and using the Claim Surplus Refund Organization website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these Terms, please discontinue use of the website.

We may update these Terms from time to time by posting a revised version on this site. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Nature of our service

Claim Surplus Refund Organization helps former property owners identify and claim surplus funds following a foreclosure or tax sale. We are not a law firm and we do not provide legal, tax or financial advice. Nothing on this website creates an attorney-client relationship. Where a claim requires legal filing, it is prepared and filed by attorneys licensed in the relevant state.

We do not guarantee that surplus funds exist in relation to any particular property, or that any claim will succeed. Outcomes and timescales vary by county, by state and by case. You always have the right to pursue a claim yourself, directly with the county, at no cost.

SMS programme description

Claim Surplus Refund Organization operates an SMS programme that sends occasional promotional and non-promotional text messages, including surplus-fund notifications, property alerts, consultation reminders, claim updates, and other information related to your enquiry or the services you requested through our website or contact forms.

You will only receive these messages if you explicitly opt in, for example by ticking an SMS consent box on our web forms and providing your mobile number. Both are optional.

After opting in, you may receive a confirmation such as:

Cancellations

You can cancel the SMS service at any time. Just text STOP to the number that is sending you messages. After you send STOP, we will send a confirmation SMS to let you know you have been unsubscribed, and you will no longer receive SMS messages from us. If you want to join again, simply sign up as you did the first time, or text START if available, and we will resume sending messages to you.

Help and support

If you are experiencing issues with the messaging programme, reply HELP for assistance, or contact us directly:

Message frequency, rates and carriers

Message frequency varies based on your interaction with our services, such as records-check requests, claim activity and reminders. Message and data rates may apply for any messages sent to you from us and from you to us; please contact your wireless provider for more information about your text or data plan.

Our SMS services are supported by most major U.S. carriers, and carriers are not liable for delayed or undelivered messages. You must be at least 18 years of age to participate in our SMS programme. We follow TCPA and CTIA guidelines.

Fees

Where we act on a claim, we do so on a contingency basis in states where that is permitted. Our fee is disclosed to you in writing before any work begins, and is taken from the amount actually recovered rather than billed to you separately. The records check is free. If nothing is recovered, you owe us nothing. Some states limit or regulate what recovery firms may charge, and we operate within those limits.

Cookies

Our website uses cookies to enable core functionality and improve your experience. By using the site, you agree to the use of cookies as described in our Privacy Policy.

Intellectual property and user content

Unless otherwise stated, Claim Surplus Refund Organization and its licensors own the intellectual property rights in all material on this website. You may view the content for your personal use only, and may not republish, sell, rent, sub-license, reproduce, duplicate or redistribute content from this site without prior written consent.

If the site allows you to submit content, you are responsible for the material you post. We reserve the right, but not the obligation, to monitor and remove content we consider inappropriate, offensive or in violation of these Terms.

Links to third-party sites

Our website may link to sites we do not control. We are not responsible for the content, policies or practices of those sites, and a link does not imply endorsement.

Limitation of liability

This website and its content are provided on an “as is” basis. To the fullest extent permitted by law, we exclude liability for any indirect or consequential loss arising from your use of this website or reliance on its content, including the surplus estimator, which produces an estimate only and is not a statement of any amount owed to you.

Governing law

These Terms are governed by the laws of the State of Nevada, without regard to its conflict of law provisions.

Contact

For questions about these Terms, contact us using the details above.